The Balkan Jewel Resort, Trademark Collection by Wyndham
O que os Hóspedes Dizem
Great money/ value. We had an amazing time. The staff was very friendly and responsive. My girlfriend had a birthday, and Asen went into town to buy a cake, we really appreciated their hard work and dedication to make our experience rememberable. Nikolay at the reception was good and helpful. We communicated mostly with Kiril, and he was really great. He delivered an outstanding service, and he deserves recognition! The staff at the bar was very great as well! Overall, it was a great experience. We would recommend, based on the experience with the staff!
Aldin
agosto de 2024
Staff is very friendly. People with children will enjoy the nice playground and the hotel seems to be pet friendly as well. Spa is okay, though if there are a lot of guests it does get a bit cramped. Food quality was nice. Our room had a bigger than usual fridge. Location is at a good distance from nearby cities, by car of course. Overall the positives outweigh the negatives, it's a nice place, I would recommend for 4-5 nights if it isn't full.
Цветомир
setembro de 2023
I had an exceptional experience staying at this apartment. Everything was easily accessible, from transportation to local amenities. The apartment itself was worth every penny, offering great value for the price. It was well-maintained, clean, and equipped with everything I needed. Overall, my stay exceeded my expectations, and I would highly recommend this place to anyone looking for quality accommodation.
Peter
julho de 2024
Very friendly staff -- my taxi accidentally took me here -- I had planned to stay somewhere else (but I had not yet finalized a reservation there). When I asked directions, they were SO friendly and helpful to give me directions to their competitor, that I just stayed. That was an EXCELLENT decision - I felt HOSTED and WANTED. Nice sauna - nice swimming pools
Mark
julho de 2024
The hotel and ski area facilities, the hotel staff particularly Polly who was so friendly and polite with us. Breakfast was absolutely brilliant and the attention and service were excellent. The hotel facilities and room were completely spotless and comfortable. We used mostly all of the facilities offered and they exceed our expectations. They have a transfer to Bansko town which was working at our convenience. They have a kid area which was very important for us.
Carlos
janeiro de 2023
Good value for money, good swimming pool and mostly friendly staff, a small playground for kids, clean flats
Irina
agosto de 2024
Price was exceptionally good, amenities were good, staff was ok, perhaps a bit insufficient. But food was really good, despite being HB. I could and have already recommended it
Nikolay
julho de 2024
It was clean, the food was really good and the staff was really of a great help. Would definitely recommend this place as the spa is great, also it is a bit far from the city centre but you get a really lovely view and the staff is always ready to give you a ride somewhere if it’s during the day. The food in the restaurant, apart from the breakfast was excellent as well, big portions, okay prices and amazing taste, tho the menu is not really big you still have a great choice.
Maria
maio de 2023
We liked it a lot as there was everything which was needed for our short vacation. The studio was nice, the swimming pools were good as well :) Last time we have visited the hotel a few years ago and it was totally different (I meant, it was not so nice as it is now). Will visit it again.
Alexey
julho de 2024
The mountain view, spa and pool areas, food, accommodation, quiet place, walks around the resort and in the national park Pirin, family oriented hotel, near to grocery store Lidl and clothing store Pepco, near Bansko and so on.
Nadica
agosto de 2024
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